Pharmacy update: we have switched Homecare high cost drug provision from Lloyds to Sciensus. This will involve a transition period over the next few months where you may still have outstanding deliveries from Lloyds whilst all patients prescriptions move across. Apologies for any inconvenience during this transition.
If you have not had a delivery from Sciensus yet, you will unfortunately not know which company holds your current prescription. So for the next few months when arranging a delivery we ask that you contact Lloyds first (Tel 0345 2636 123) followed by Sciensus if Lloyds unable to help (Tel 0333 103 9499). If you experience any problems please then contact your clinical team. Once you receive a delivery from Sciensus you will not need to contact Lloyds again.
We have experienced delays due to staffing shortages at both Homecare companies, so please plan your next delivery when you still have 3-4 weeks of medication left to avoid being left short.